• Arc GIS integration instructions (pdf instructions)
• Update an eSoft Threatwall Appliance
• Uninstall Personal Communications and configure 5250 emulation (pdf instructions)
• Reset Iseries printer (pdf instructions)
• Add environment variable for VI Client users with 128 character passwords ONLY (Script 9.11.2006) Do not install this unless you are instructed to install this by a Solutions Tech Support Person!!
• Add Environment Variable for VI Client to fully render TIFF images
• What is required for "Solutions", Inc. to support our System I5?
• Model and Serial # information
• Internet Speed Tests

• Arc GIS integration instructions

These instructions assume you have already contacted Solutions to get the GISDATA\GISINFO table live on you System i. If you haven't or are having issues with the connection or the instructions please call the office.

Instructions to connect Arcmap to iSeries pdf

• What is required for "Solutions", Inc. to support our System I5?

For Solutions to connect to your site free of additional charges we need to be able to connect to the network using only the VPN software integrated into Windows XP/2000. This means there has to be a server device on the client network that supports PPTP or L2TP VPN connections. They are both industry standard VPN connections that require no extra software, client licensing or installation for Solutions or their customers. They are well supported protocols, specifically by Microsoft and their Server and ISA technologies, as well as Cisco, Linksys, and a number of other 3^rd party hardware and Linux based appliances.

We do not support, free of charge, connections based on other VPN clients, such as Linksys EasyVPN, Cisco VPN client, Juniper Netscreen Remote, or Sonicwall VPN clients. The reasoning behind this is a number of these clients cannot be loaded on the same machine as competing products. We would have to choose one client and load it on all of the machines that are used for support at Solutions still limiting the client’s choice of hardware. Or we would have to have support staff load and unload the particular software for the remote site every time they need to access it, resulting in longer support times for the client. In addition many of these clients are licensed on a per-installation basis.

We have on occasion used other clients on a short term basis for projects with more demanding time-sensitive needs, but the setup time and use of these products was included with the support billing for the project.

• Where can I get information about the computer I purchased from Solutions, Inc? (click on the file below, then choose Open and Run if asked)
  • I need my model number and serial number
  • I need information about the processor, memory, hard drive, video, etc

• How do I do a Disk Cleanup?
  • Click here for instructions
• How do I do a Disk Defrag?
  • Windows XP or Windows 2000
• My Disk Cleanup tool stops responding while compressing old files
  • Click here for disk Cleanup Fix

• InstaGate Related FAQ's
  • How do I manually update the virus definitions on an InstaGate?
  • How do I increase users e-mail box size

• Virus Related Knowledgebase and Fixes
  • Visit the Symantec Knowledgebase Website for virus questions
  • Visit the McAfee Knowledgebase Website for virus questions
  • Visit the Sophos Knowledgebase Website for virus questions

• Internet Bandwidth Speed Tests (tests can take up to 3 minutes)
  • SpeakEasy Speed Test
  • Bandwidth Place Test
  • Broadband Reports Test (old dslreports.com)
  • ADSL Speed Test Guide
  • McAfee Internet Connection Speedometer

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• Update an eSoft Threatwall Appliance?
  • Instructions for updating a Threatwall Appliance (.pps) (Please read and follow these instructions carefully. We assume no responsibility if you do this improperly!)
  • Power Point Viewer (If you do not have PowerPoint on your system you will need the Microsoft Powerpoint Viewer to view this tutorial.)